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Program Delivery Manager (Remote)

Scope of Work:

We are looking for an experienced Program Delivery Manager with a technical background to join our rapidly scaling product team.  We are a team of passionate product development professionals building an enterprise platform in the media and advertising space.    

Frequence was recognized by Bay Area News Group as a Top Workplaces company for 2020!

This is a full time remote role and we are seeking candidates located in Hawaii. 

As a Program Delivery Manager, you’ll be the main intersection between our Product Management team, Engineering team, and Business team with a focus on the full software development lifecycle.  You’ll be responsible for helping develop and manage the platform roadmap ensuring new features and initiatives are delivered in a timely manner for our customers.  

  • You will be responsible for managing the roadmap definition process, managing stakeholders across business, product, and engineering.
  • You will track progress against the roadmap throughout the quarter becoming the oracle on how initiatives are progressing against plan.
  • You will help identify over / under-resourcing and implications to the roadmap.
  • You will manage inter-team dependencies for initiatives ensuring blockers are identified and addressed to ensure the successful delivery of the initiative.
  • You’ll be willing to get involved in the weeds of unblocking issues between scrum teams.
  • We have a distributed engineering and product team so you must be adept at working with remote teams in a flexible environment with strong communication skills.
  • You will help decision-makers understand the impacts across the roadmap based on changes in scope/prioritization of initiatives.
  • You will help plan the rollout of initiatives including training for support and operations, and enablement for sales for the initiatives you help deliver.
  • You will be constantly juggling multiple projects and priorities.
  • You will work with scrum masters to understand the impacts of sprint delivery across the entire software development organization.

What You’ll Do:

  • Ownership: Own the delivery and tracking of product roadmap plan
  • Execution: Identify over/under resource allocation, maintain up to date delivery timeframes for initiatives, support prioritization decision making 
  • Strategy: Helping in setting best practices for project and program management.
  • Roadmap Tracking: Plan and communicate when the product teams will deliver software solutions and associated process improvements

Required Qualifications and Skills:

  • Being a strong planner and staying organized is critical to the role
  • Excellent and creative problem solver 
  • Hands-on experience solving issues with dependencies between teams and getting to the root cause of issues
  • 3 years of experience in software project management
  • Must have experience with key program management functions, including program management, stakeholder management, reporting and tracking of program delivery, strategic overview across multiple scrum teams and initiatives
  • Must have experience working with engineering teams using Agile/Scrum software development along with experience working with partners in Operations, Marketing, Sales, and Data functions
  • Must have experience working with multidisciplinary teams, external partners/clients, and managing stakeholders

Preferred Skills:

  • Agile Scrum Master certification
  • Experience as Agile Coach
  • Industry experience in Advertising/Marketing
  • Engineering/CS background preferred

Key Personality Traits:

  • Optimistic that a solution can be found
  • Technical understanding of web application development, data processing
  • Organized
  • Proactive in finding and resolving issues
  • Persistent and does not give up on finding solutions and improving processes
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